I called your Itanagar Divisional Office and was inform that my Insurance claim has been sent to Guwahati for Approval/Sanction a month's back. I then contacted you on 06 November 2007 at 11:44am. I was referred to the Motor Department. The phone was not pick up at all when I made a call. I then contacted you on 07 November 2007 at 12:13pm. Your PA inform me that you were away from Office and I gave my mobile number to inform me about the status of my Vehicle Insurance claim.
Only GOD knows how many times I contacted you for my Insurance claim and when it will be settled! It's almost a year now.
I once again pray you to kindly speed up the settlement of my claim.