Saturday, September 19, 2026

The God of Second Chances

The God of Second Chances

I remember standing at the door,
One step from everything I knew,
Convinced I could make it on my own.
So I walked away without a prayer
And turned my back on all I knew.
It didn't take long for me to see 
How far my heart had turned from you 
As tears of regret fell from my face.

And that's when mercy reached down to me,
Lifting me up out of shame and regret,
Showing me love I'll never forget.
You're the God of second chances, 
Who restores and makes me whole.
When I thought I'd fallen too far, 
You came and lifted me up, 
Embraced my fear and shame, 
And redeemed my wounded soul.
You're the God of second chances.
You're the God of second chances.

You heal the parts I thought were ruined.
But the scars and regrets still remain.
They remind me of the road I chosen,
And how I walked away from you.
But you never once walked away from me.
And that's the grace that rescued me.

You're the God of second chances. 
And that's when mercy reached down to me,
Lifting me up out of shame and regret,
Showing me love I'll never forget.
You're the God of second chances, 
Who restores and makes me whole.
When I thought I'd fallen too far, 
You came and lifted me up,
Embraced my fear and shame, 
And redeemed my wounded soul.
You're the God of second chances.
You're the God of second chances.

My scars remind me of my past.
But you don't waste the years I lost.
You shape them for your purpose
and turn my failures into praise.

You're the God of second chances, 
Who restores and makes me whole.
When I thought I'd fallen too far, 
You came and lifted me up,
Embraced my fear and shame, 
And redeemed my wounded soul.
You're the God of second chances.
You're still the God of second chances.
You're still the God of second chances.




Wednesday, September 16, 2026

Zomi leh Sakmin

Zomite ngeina ah sakmin kici pen a thupi mahmah, thupha leh deihsakna kiguang a phuaktu in lungsim tampi seeng a a phuah ahi hi. Sakmin phuahna pen a mal tam leh mal tom thu ahilo a, a khiatna thupi pen hi. Tuhun khantouhna leh leitung paidan tawh kizui in, sakmin I phuahdan leh laigelhna (documents) I zat dan ah ngaihsut ding poimoh tampi om ta hi.

Sakmin Malnih: Min i phuah ciang in Pasian i muanna leh I upna tawh a phuakte ihi hi. Kammal khat bek zang a I phuak zong in, Pasian in tua kammal khat tungtawn in thupha lianpi hong pia thei hi. Tulai in mintuam deuh leh a danglam deuh phuah ut man in sakmin a sau lua a om thei a, tuate in maban ah a gelhdan mahmah zong buaina hong tun thei hi.

Sakmin mal nih bek phuah ding ahihdan:

  1. Sap a nuam hi: Sakmin malnih hileh I lawm leh gual lak ah hi ta leh, nam dangte leh gam dang mite' a ding in zong theih baih in sap a nuam hi. Mal tam lua leh I min diktak theihkhialh in a om kha thei hi.
  2. Tom litlet leh gelh baih: Sakmin a sau luat ciang in midang a diak in nam dangte a ding in sap haksa, theih haksa leh gelh khelh baihlam hi. Midangte'n min a tawn a hong sap khak ciang un, ki simmawhna in I ngaihsun kha thei hi. Tua ahih man in tom litlet ding, theih nuam, sap nuam leh gelh nuam ding a phuah ding thupi mahmah hi.
  3. Deihna kim thei veve hi: Mal nih bek ahih hang in, a phuaktu in a deihsakna, maban a ding thupha, leh a lungsim taktak a mal nih sung ah kicing takin a guan thei veve hi. "Lian", "Muan", "Kim", leh "Suan" cih bang kammalte lak ah mal khat I guan ciang in, a khiatna thuk in kicing mahmah hi.

Saturday, September 12, 2026

For EASE Framework of RRBs

Suitability for EASE Framework for RRBs 
Name: Sh K Tomging, AGM NABARD.

Meets the primary prerequisite for the deputation as a middle-level officer.

Maintains working relationships with NABARD’s executive leadership, including the DMD and Chairman.

Brings direct engagement experience with dealing officials in the Department of Financial Services (DFS).

Holds established coordination channels with the Indian Banks' Association (IBA) team currently anchoring the EASE framework for RRBs.


Digital Architecture & Large-Scale Deployment

Served as the principal architect of Project EShakti, demonstrating the ability to design and implement a massive digital inclusion initiative from concept to nationwide rollout.

Demonstrates proven capability in adapting complex technological frameworks for institutions with varying levels of digital maturity.


Financial Restructuring & Performance Monitoring

Managed the recapitalisation processes for RRBs.

Formulated and oversaw revival plans for financially weak RRBs.

Holds specialized experience managing the "RRB in Focus" supervisory framework.

Spearheaded the rollout and ongoing monitoring of Viability Plans across RRBs to ensure long-term operational sustainability.

Audited raw RRB data submissions and reviewed performance scorecards extensively to ensure accurate institutional benchmarking.


Boardroom Governance & Industrial Relations

Formally qualified as an Independent Director and registered in the Databank under the Indian Institute of Corporate Affairs.

Managed the high-level appointment process for RRB Chairmen and the nomination of NABARD Nominee Directors.

Navigated RRB staff and union aspirations through conciliation proceedings at the Central Labour Commission, building critical industrial relations expertise.

Holds deep institutional knowledge of the structural amalgamations of RRBs, understanding the legacy systems and cultural nuances that result from multi-phase consolidations.


Grassroots Execution & District-Level Reality

Brings six years of on-the-ground execution experience serving as a District Development Manager (DDM) for NABARD.

Understands district credit planning and branch-level operational constraints, ensuring that high-level EASE metrics are practically implementable by field officers.

Monday, September 7, 2026

Book Review: When You Begin to Work For Yourself

Book Review: When You Begin to Work For Yourself: Work. Life. Inner Growth.

Author: PVS Suryakumar

Publisher: Prabhat Prakashan | Price: ₹350

Overview

When You Begin to Work For Yourself is not a conventional management manual or rulebook; as the back cover notes, "This is not a book of advice. It is a book that invites reflection." Authored by PVS Suryakumar—a career development banker who served NABARD from 1986 to 2023, retiring as its Deputy Managing Director—the book is organized into five distinct "movements." It explores the intersection between professional systems and inner growth through short, contemplative micro-essays distilled from over three decades of field work, institutional governance, and public policy execution.


Key Themes & Insights

  • Initiative & Natural Authority: Essays like When You Begin to Work For Yourself illustrate that real organizational authority is not bestowed by designation, but earned when individuals exercise judgment and step into responsibility before being prompted.
  • Leadership in the Open: In One Hundred Eyes, Suryakumar reflects on leading high-profile offices comparing leadership to living in a fishbowl where every decision, delay, and interaction serves as a model for the wider institution.
  • The "Bridge Method" of Learning: Navigating Large Organisations advocates for active, experiential learning. Suryakumar argues that effectiveness inside complex systems relies on bridging written policy with lived ground realities by asking simple, observational questions in the field.
  • Brevity, Focus, and Psychological Safety: Through Meetings That Matter and The One-Page Advantage, the book highlights the power of crisp communication, 45-minute structured agendas, and creating safe environments (citing Google’s Project Aristotle) where team members can speak up without fear.
  • Humility and Community Ownership: In When Design is Not Enough, the author reflects on watershed projects in Karimnagar district, demonstrating how well-funded, top-down interventions fail when they ignore local social architectures, community restraint, and agroecological realities.

Praise & Reception

The back cover highlights endorsements from key academic, regulatory, and policy leaders:

  • Prof M S Sriram (IIM Bengaluru): Describes it as "A series of conversations with a reflective friend... the feeling of a spiritual experience without religion, of learning without a sermon."
  • R. Gandhi (Former Deputy Governor, RBI): Notes that "Each micro-essay presents insights gained from real-life experiences with remarkable clarity."
  • Dr. Chintan Vaishnav (MIT): Remarks that the book "Reveals the choices every leader confronts—offering simple and profound ways to think about the right path."

Structure & Style

  • Concise Micro-Essays: Designed to be revisited and tested rather than read passively in one sitting.
  • Poetic Closures: Each reflection concludes with a three-line, haiku-style poem that encapsulates its core philosophy (e.g., "Design bows to care / People shape what truly lasts / Lives grow, not just plans").
  • Grounded & Interdisciplinary: Integrates real-world field experiences across agricultural credit and rural development with insights from neuroscience (amygdala threat responses), organizational psychology (Amy Edmondson), and nutrition science (Nature Food).

Final Verdict

Suryakumar has delivered a deeply grounded text that bridges the space between organizational performance and inner stillness. When You Begin to Work For Yourself is an ideal read for development professionals, corporate leaders, and public administrators seeking quiet, enduring wisdom on how to navigate complex systems with integrity and care.

I enjoyed reading it.

Tuesday, September 1, 2026

Formal Grievance Escalation to Mumbai Metro

To 
The Nodal Grievance Officer, Mumbai Metro Rail Corporation Limited (MMRCL),

Subject: Vending Machine Failure and Unprofessional Staff Conduct at Siddhivinayak Station

I am writing to formally lodge a complaint regarding a service failure and highly unprofessional behavior by station staff at Siddhivinayak Station on the morning of September 1, 2026.
Transaction Details:
Date & Time: 1st Sep 2026, 08:29 am
Amount: ₹30.00
Merchant: MUMBAI METRO RAIL CORPORATION LIMITED
Transaction ID: 082926595872

Incident Description:
I attempted to purchase a paper ticket via the automated vending machine at Siddhivinayak Station. The UPI payment of ₹30.00 was successfully deducted from my account (screenshot attached), but the machine failed to dispense the ticket.

When I approached the booking counter for a refund, I was redirected to customer care near the security area. The customer care representative then redirected me back to the booking counters. At that time, there were no other passengers in line. I approached one of the two active counters and explained the situation. I then approached the other lady at the second counter and explained it again.
Instead of providing assistance, the staff completely dismissed my valid issue and openly mocked me. While the unprocessed refund is an operational error, the primary issue here is the unacceptable conduct of your personnel. Station staff are employed to assist passengers and ensure a smooth transit experience—the very foundation of the metro network's operations and revenue. Being mocked by the people whose explicit responsibility is customer service is deeply insulting and reflects poorly on MMRCL's standards.

I subsequently swiped my metro card to enter the station and returned to customer care. The representative informed me they were not allowed to carry mobile phones but had a security guard take a photograph of the digital transaction receipt on my device. No immediate refund or grievance reference number was provided.

Required Action:
A review of the CCTV and audio footage at the Siddhivinayak Station booking counters shortly after 08:30 am to identify the staff members on duty and address their unprofessional conduct.
I expect a prompt resolution and a formal acknowledgment of this grievance.

Sincerely,
Your Customer